Supported iOS Devices
Recommended iOS Models:
- iPhone 8 or newer
- iPad Pro – 3rd generation
- iPad 2019
Minimum iOS Models:
- iPhone 7
- iPad Pro – 2nd generation
- iPad 2017
Not sure which device you have? Find the model number of your device, then identify your iPhone model or identify your iPad model.
Supported Android Devices
The following Android devices are currently supported.
Google Pixel 4 XL, Google Pixel 4, Google Pixel 3 XL, Google Pixel 3, Google Pixel 2 XL, Google Pixel 2, Google Pixel XL
Huawei
Huawei Mate 20 Pro, Huawei Mate 20, Huawei P30 Pro, Huawei P30, Huawei P20 Pro, Huawei P20
LG
LG G8 ThinQ™, LG G7 ThinQ
Motorola
Motorola moto z4
OnePlus
OnePlus 7T Pro 5G, OnePlus 7T Pro, OnePlus 7T, OnePlus 7 Pro 5G, OnePlus 7 Pro, OnePlus 7, OnePlus 6T, OnePlus 6, OnePlus 5T, OnePlus 5
Samsung
Galaxy S20, Galaxy S20+, Galaxy S20 5G, Galaxy S20+ 5G, Galaxy S20 Ultra 5G, Galaxy S10+, Samsung Galaxy S10 5G, Galaxy S10e, Galaxy S10, Galaxy Note 10+ 5G, Galaxy Note 10+, Galaxy Note 10 5G, Galaxy Note 10, Galaxy S9+, Galaxy S9, Galaxy S8+, Galaxy S8, Galaxy Note9, Galaxy Note8
Sony
Sony Xperia XZ Premium
Mobile Data
Mobile data (ie a 4G/LTE or cellular-enabled iPad) is not required to send scans. You can use WiFi from your home or office to send to the cloud for processing. The app requires internet access during initial startup but you can scan while offline.
Sending scans can use a lot of bandwidth. If you decide to use mobile data to send for processing, keep in mind that your mobile data charges can be large and may take longer.
Battery Consumption
Scanning uses a lot of processing power, however, you should not need more than 5% battery life to complete a scan, even a large one. We recommend, however, that you have at least 50% battery life.